PAIA Manual

PAIA Manual – Heidelquip (Pty) Ltd

Prepared in accordance with Section 51 of the Promotion of Access to Information Act (PAIA), No. 2 of 2000
Last updated: 22 August 2025

1. Introduction

This manual is published in terms of Section 51 of the Promotion of Access to Information Act (PAIA), and aims to promote transparency and access to information held by Heidelquip (Pty) Ltd.

2. Company Information

Company Name: Heidelquip (Pty) Ltd
Registration Number: 2016/307510/07
Information Officer: Georg Fredrik Janse van Rensburg
Email: dewald@agriquipheidelberg.co.za
Phone: 082 447 1019
Website: www.agriquip.co.za

If you are unable to reach our Information Officer, you may also contact our Deputy Information Officer for assistance with PAIA-related matters:

Name: Andre Joubert
Email: andre@elevatingart.co.za
Phone: 071 631 4971
Address: 33B Takbok Street, Dennoord, George, Western Cape 6530

3. Purpose of the Manual

To provide a guide on how to request access to records held by Heidelquip (Pty) Ltd in accordance with PAIA.

4. Guide on How to Use PAIA

The South African Human Rights Commission (SAHRC) has compiled a guide on how to exercise your rights under PAIA. This guide is available from the SAHRC website: www.sahrc.org.za

5. Records Available Without a Request

The following records are automatically available on our website and do not require a formal PAIA request:

Company profile
Services offered
Legal policies (Privacy Policy, Cookie Policy, Disclaimer, etc.)

6. Records Available on Request

Records that may be requested in terms of PAIA include:

Company registration documents
Financial records
Employment records
Client and supplier contracts
Internal policies and procedures

7. Request Procedure

To request access to a record, complete Form 2 (Request for Access to Record) and submit it to the Information Officer.

Requests must:

Be in writing
Provide sufficient detail to identify the record
Include proof of identity
State the form of access required

A request fee may be applicable.

8. Grounds for Refusal

Access to certain records may be refused on the following grounds:

Protection of personal information of third parties
Commercial confidentiality
Legal privilege
Safety and security of individuals

9. Remedies Available

If your request is denied, you may:

Lodge an internal appeal (if applicable)
Approach a court for relief
Lodge a complaint with the Information Regulator

10. Contact Details of the Information Regulator

Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg
Email: complaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg/

Appendices

The following forms are attached as appendices:

These forms can be downloaded from the Information Regulator’s website or requested via email.